Gamification
Rewards
You must be signed in and have the available BUX shown by the Rewards view. Costs, balance, remaining cap, inventory, and any per-reward limit are displayed values and can vary by organization and reward.
AvailableLast reviewed: Sep 8, 2026Audience: Everyone
Redeem a reward
The reward card and summary provide the current terms to review before you confirm.
Your organization can turn Marketplace auctions, the Rewards catalog, or Badge collection off; if one of these is disabled for your organization, it will not appear in your sidebar.
- Sign in and open Rewards.
- Review the displayed BUX cost, your available balance, remaining cap, inventory, and any per-reward limit.
- Choose Redeem and confirm only when the displayed values fit your choice.
- Wait for the redemption response before leaving the page.
Read the outcome
A fulfilled redemption shows the fulfillment details for its type. A redemption awaiting organization review is still pending; the displayed status is the source of truth for whether fulfillment is complete. History shows your previous redemption statuses.
- If the catalog or history cannot load, use its retry action and do not infer a balance, empty history, or fulfilled reward.
- If the response says you do not meet a displayed balance, cap, inventory, or per-reward limit, resolve that condition before trying again.
- Open Your Redemptions after a confirmed response.
- Read the displayed status and any fulfillment details or code.
- If a redemption is pending, wait for the displayed review outcome instead of treating it as fulfilled.