Community Spaces

Manager discussion forums

Use Manager Community to author and use Discussion Forums from the Manager UI. Client Admins in the same organization can read forum rows where current authorization allows. The current page loads manager-scoped threads, lets you search the threads already loaded, and lets you load another page when older conversations are needed.

1. Open Discussion Forums from Manager Community.
2. Read a thread or expand it to load its replies.
3. Use Search discussion threads to filter the loaded titles and bodies; choose Load more when the match may be on an older page.
4. Use the reply or reaction controls when you have something useful to add.

Post and reply safely

Manager forum posts and replies show your real name. The composer may offer an anonymity control because it is shared with other community surfaces, but manager forum submission requires that control to be off.

1. Choose the new-thread or reply composer and write a clear question, context, or answer.
2. Turn off Post anonymously before submitting a manager thread or reply.
3. Use the confirmation notice to verify that the thread or reply was posted.
4. Delete your own thread or reply only after confirming the action; replies to a deleted thread are no longer visible, while replies to a deleted comment remain in the discussion.

Use Team Chat

Team Chat is a pinned group conversation spanning your managed teams. Its participants include active team members and the primary managers and co-managers of those teams. Changes to team membership or management can change who appears in the conversation.

The pinned Team Chat shown here is one conversation per manager across their managed teams. Selecting a single team in the team switcher does not narrow this conversation; check the participant list before sending.

Team Chat uses the same message-history and deletion windows as one-to-one Messages. Read Message history and deletion for what happens when older messages leave the conversation.

1. Open Messages from Manager Community.
2. Choose the pinned Team conversation and review its participant list, including any other managers.
3. Use the shared one-to-one message flow when you need to contact an accepted peer directly.
4. Confirm the recipient or conversation before sending a message.

Scope and privacy

Manager forums and Team Chat are organization-scoped spaces, but they are not a license to browse every employee or every conversation. Team Chat follows membership and management of your managed teams, and manager forum posts use real-name attribution.

• Share only work context that the recipients are authorized to see.
• Do not include passwords, access tokens, or sensitive personal information in a thread or message.
• Use Profile → Privacy Controls for the identity choices that apply to peer-facing community surfaces; manager forum real-name behavior remains explicit.

Empty and unavailable states

No threads yet means the manager forum has no loaded threads; it is not a failure. A source error, a search with no match, and an unavailable message panel are separate states.

1. If the forum says No threads yet, start a conversation when you have a useful topic.
2. If search says no threads match on this page, choose Load more before concluding that no older match exists.
3. If the forum source fails, choose Retry and wait for the thread list to return.
4. If Messages cannot load, retry before sending again so you do not duplicate a message.